Contact Us
📍 We Are a Real China-Based Supplier
ToolMeat is headquartered in Jiuquan, Gansu, China, with a warehouse and QC center in Guangzhou, Guangdong. All products ship directly from China to worldwide.
ToolMeat is headquartered in Jiuquan, Gansu, China, with a warehouse and QC center in Guangzhou, Guangdong. All products ship directly from China to worldwide.
Customer Service & Sales: support@toolmeat.com
Order & Shipping Inquiries: shipping@toolmeat.com
We typically respond within 24 hours.
📱 WhatsApp (Recommended — Fastest Response)
WhatsApp Number: +86 139 9375 9419
Click to chat directly: https://wa.me/8613993759419
📌 Tip: When adding, please mention “ToolMeat inquiry” or your order number for faster identification.
🕒 Customer Service Hours (Beijing Time GMT+8):
Monday–Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday & Public Holidays: Closed (For urgent matters, please email or leave a WhatsApp message)
Monday–Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday & Public Holidays: Closed (For urgent matters, please email or leave a WhatsApp message)
🏢 Company Information
Company Name: ToolMeat (International Trade Division)
Office Address: Suzhou District, Jiuquan City, Gansu Province, China (International Trade Office Area)
Warehouse & QC Center: Baiyun District, Guangzhou City, Guangdong Province, China (Partner Warehouse)
Business Registration No.: Available upon request
💬 Quick Contact Options
- WhatsApp floating button at the bottom right of our website (click to chat directly)
- “Contact Seller” feature on your order page
📋 Common Inquiry Topics
- Wholesale Quotes: Please provide product name, quantity, and destination country — we will quote you quickly.
- Sample Orders: We accept sample orders (1-5 pieces). Please contact us via WhatsApp.
- OEM/ODM Customization: Logo customization, packaging customization, and product specification changes are supported.
- Order Status & Shipping Tracking: Please provide your order number for fast tracking.
- Return Requests: Please refer to our Return & Refund Policy.
✅ Our Commitment
Whether you are a first-time inquirer or a returning customer placing a restock order, we take every message seriously. We look forward to building a long-term partnership with you!
Whether you are a first-time inquirer or a returning customer placing a restock order, we take every message seriously. We look forward to building a long-term partnership with you!